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Refund & Cancellation Policy

Important Points

  1. Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
  2. In case of dissatisfaction from our services, clients have the liberty to cancel their products and request a refund from us.
  3. Our Policy for the cancellation and refund will be as follows:

      a)CANCELLATION POLICY

      1. In case, you wish to cancel your order, get in touch with customer care either through mail / telephone within 24 hours of your placement of order. PATHAK CORPORATION PVT. LTD. will not be able to cancel any order after 24 hours of your placement of order. In case of cancellation of prepaid orders, refund of your amount will be processed within 15 business days as per our Exchange / Return policies.

      b)REFUND POLICY

      1. Though we strive to give you a great customer experience each time you shop with us, but considering the fact that same products cannot be used by other customers upon return due to hygiene factors, we don't accept exchange or return of the products once sold or delivered. In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call within 24 hours of delivery. Our customer care details are 770985557 or Drop an email at "contact@maxkirana.com"
      2. Exchange of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an undamaged condition and subject to following terms:
      3. Return / exchange / replacement for goods/ merchandise are subject to inspection and checking by PATHAK CORPORATION PVT. LTD. Team.
      4. To check which items cannot be exchanged, please call our customer care number on +91-770985555 through business days (Monday to Saturday) or mail us at contact@maxkirana.com.